申鸥SOC8000数字程控用户交换机用户手册是pdf版，大小13.4MB，共计194页的语音程控交换机的使用说明书。
目 录
第一章 数字程控用户交换机简介............................................................................................8
1.1 系统特点.............................................................................................................................9
1.2 功能简介...........................................................................................................................12
第二章 技术指标与接口类型..................................................................................................16
2.1 应用标准...........................................................................................................................17
2.2 技术指标...........................................................................................................................18
2.3 接口类型...........................................................................................................................20
第三章 结构与安装.................................................................................................................24
3.1 SOC8000数字程控用户交换机结构.................................................................................25
3.2 端口连接示意图................................................................................................................31
3.3 安装指南...........................................................................................................................32
第四章 系统参数编程..............................................................................................................39
4.1 编程须知............................................................................................................................40
4.2 系统初始化设置.................................................................................................................41
4.3 系统复位设置....................................................................................................................41
4.4 功能字头设置....................................................................................................................41
4.5 总机部数设置....................................................................................................................42
4.6 内线呼叫总机字头设置.....................................................................................................42
4.7 外线呼叫总机字头.............................................................................................................42
4.8 夜服功能...........................................................................................................................43
4.9 分机用户容量设置............................................................................................................44
4.10 环路中继容量设置...........................................................................................................45
4.11 PCM中继容量设置...........................................................................................................45
4.12 外线误拨选择...................................................................................................................46
4.13 全局主叫设置...................................................................................................................47
4.14 网管分机物理号设置........................................................................................................47
4.15 作息锁定...........................................................................................................................48
4.16 分机出局不受限制............................................................................................................50
4.17 内、外部号码拨号区分.....................................................................................................50
4.18 内部拨号弹编选择............................................................................................................51
4.19 内部呼叫来电显示设置.....................................................................................................51
4.20 二次拨号选择...................................................................................................................52
4.21 内外线区分振铃................................................................................................................52
4.22 引导语音设置及自录操作.................................................................................................53
4.23 语音引导背景音乐开关和语音引导信箱开关...................................................................56
4.24 背景音乐选择设置............................................................................................................56
4.25 等待音乐选择设置............................................................................................................57
4.26 环路中继专网...................................................................................................................57
4.27 PCM中继专网..................................................................................................................57
4.28 中继呼入，可连续多次拨号............................................................................................58
4.29 计费开关设置..................................................................................................................58
4.30 最短计费时间设置..........................................................................................................59
4.31 摘机不拨号时长设置.......................................................................................................59
4.32 回铃音或拨号音频率选择...............................................................................................59
4.33 紧急呼叫字头设置..........................................................................................................60
4.34 增益................................................................................................................................60
4.35 来电方式设置.................................................................................................................61
第五章 分机参数....................................................................................................................61
5.1 分机号码设置...................................................................................................................62
5.2 分机分组设置...................................................................................................................65
5.3 分机属性设置...................................................................................................................65
5.4 分机出局等级设置............................................................................................................67
5.5 PCM 呼入语音引导设置...................................................................................................69
5.6 中继呼入权设置................................................................................................................70
5.7 分机热线服务设置............................................................................................................70
5.8 分机长途密码锁................................................................................................................73
5.9 外线久叫不应转总机........................................................................................................74
5.10 分机直拨遇忙转总机.......................................................................................................75
5.11 恶意电话追踪...................................................................................................................75
5.12 分机转接权.......................................................................................................................76
5.13 出局代挂权设置...............................................................................................................79
5.14 代接来话设置...................................................................................................................80
5.15 免打扰设置.......................................................................................................................81
5.16 强插/强拆设置.................................................................................................................82
5.17 分机连选功能...................................................................................................................84
5.18 隐藏主叫号码功能...........................................................................................................85
5.19 专用中继设置...................................................................................................................86
5.20 分机来电转移..................................................................................................................88
5.21 叫醒服务（闹钟服务） ...................................................................................................92
5.22 外部编码设置..................................................................................................................94
5.23 电话会议（选配） ..........................................................................................................94
5.24 外线限拨..........................................................................................................................98
5.25 帐号功能..........................................................................................................................99
5.26 分机增益听、增益说.......................................................................................................107
5.27 分机功能锁定...................................................................................................................107
第六章 中继参数.....................................................................................................................108
6.1 中继类型设置....................................................................................................................109
6.2 中继开关设置....................................................................................................................110
6.3 中继分组设置....................................................................................................................110
6.4 出局发主叫号码选择.........................................................................................................111
6.5 出局发主叫号码选择.........................................................................................................112
6.6 中继方向设置....................................................................................................................113
6.7 中继接续类型设置.............................................................................................................113
6.8 中继群呼功能设置............................................................................................................114
6.9 中继计费方式设置............................................................................................................114
6.10 中继发码方式设置..........................................................................................................115
6.11 送二次拨号音设置...........................................................................................................115
6.12 出中继是否转发设置.......................................................................................................115
6.13 虚拟总机设置..................................................................................................................115
6.14 呼入号码选择..................................................................................................................116
6.15 环路中继加发设置...........................................................................................................116
6.16 中继出局加发...................................................................................................................117
6.17 缩位拨号（呼出替换） ...................................................................................................117
6.18 呼入替换.........................................................................................................................118
6.19 出局字头类型设置...........................................................................................................119
6.20 中继汇接功能.................................................................................................................119
6.21 中继增益听/增益说........................................................................................................121
6.22 中继链路号....................................................................................................................122
6.23 信令参数设置.................................................................................................................122
第七章 交换机FLASH 计费....................................................................................................125
7.1 费率设置...........................................................................................................................126
7.2 交换机计费参数设置........................................................................................................128
7.3 话单时长...........................................................................................................................129
7.4 FLASH 话单读写指针地址设置.......................................................................................129
7.5 话单管理..........................................................................................................................131
第八章 智能语音服务............................................................................................................134
8.1 机智能语音服务.............................................................................................................135
8.2 总机智能语音操作.........................................................................................................135
第九章 语音信箱..................................................................................................................136
9.1 产品简介.........................................................................................................................137
9.2 相关设置及使用方法.....................................................................................................138
9.3 web网管使用简介..........................................................................................................142
9.4 注意事项.........................................................................................................................148
第十章 用户操作指南............................................................................................................149
10.1 打电话.............................................................................................................................150
10.2 话务转接.........................................................................................................................150
10.3 遇忙回叫.........................................................................................................................151
10.4 免打扰设置.....................................................................................................................151
10.5 呼叫保护.........................................................................................................................152
10.6 代接来话.........................................................................................................................152
10.7 呼叫转移.........................................................................................................................152
10.8 闹钟服务.........................................................................................................................154
10.9 长途密码设置.................................................................................................................155
10.10分机强插/强拆功能.......................................................................................................155
10.11隐藏主叫功能.................................................................................................................156
10.12分机功能清除.................................................................................................................156
第十一章 PC 话务管理系统....................................................................................................158
11.1 软件功能.........................................................................................................................159
11.2 话务台工具栏说明： .....................................................................................................160
11.3 软件启动.........................................................................................................................160
11.4 话务监控.........................................................................................................................161
11.5 参数设置.........................................................................................................................162
11.6 帐号参数.........................................................................................................................176
11.7 押金策略管理.................................................................................................................177
11.8 话费管理.........................................................................................................................178
11.9 计费参数.........................................................................................................................179
11.10参数备份.........................................................................................................................181
11.11参数恢复.........................................................................................................................182
11.12话台参数.........................................................................................................................183
第十二章 软件在线升级..........................................................................................................185
附录1：常见问题解答.............................................................................................................188
附录2：常见故障分析流程图..................................................................................................191
附录3：用户话机操作指令表..................................................................................................193
附录4：分机参数编程命令......................................................................................................193
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